FAQ

Shipping & Delivery

Do you deliver internationally?
Currently, we deliver exclusively within the UK.

What is your standard dispatch time?
Orders are generally processed and dispatched within 48 hours following order confirmation.

How long will delivery take once dispatched?
Standard UK delivery typically takes 6-8 working days (Monday to Friday). Bespoke or specially commissioned items may require additional time.

What are your delivery charges?
Benefit from complimentary delivery on all orders—no minimum purchase required!

Returns & Exchanges

What is your returns policy?

Should you be dissatisfied with your purchase, you may request a return within 30 days of receipt.

View complete information in our Refund & Return Policy.

Can I return or exchange an item?
Certainly! Exchanges are subject to the same conditions as returns:

The item must have been purchased directly from our website.
It must be unworn, in its original packaging, with all tags/labels intact.
Your request must be made within 30 days of receipt.

To arrange an exchange, please reach out via our "Contact Us" form. Our customer care team will respond swiftly.

Payment & Security

Which payment methods are accepted?
We accept various secure payment methods:

Credit/Debit Cards (Visa, Mastercard, American Express)
Shop Pay
Google Pay
UnionPay
Discover
Klarna

Is my payment data secure?
Absolutely! Our website utilises industry-leading payment gateways to encrypt and safeguard your financial information throughout all transactions.

How do you handle my personal information?
Your privacy is paramount to us. We maintain rigorous data protection standards to secure your information.

Account & Ordering

Is an account required to place an order?
No—you may proceed as a guest without registering an account.

Require assistance with your order?
Reach our customer service team:
Telephone: +44 7525 203695
Email: contact@spasios.com

Have More Questions?

Ask us at:

DBA: Spasios

Contact Form: Here

Email: contact@Spasios.com

Phone Number: +44 7525 526388

Address: 110 Pennington Street, London, E1W 2BB, United Kingdom

Customer Support Hours:
Monday – Friday 9AM – 6PM GMT